Reference

How k091 Handles Your Personal Data

At k091, we are clear about what data we collect from you, why we collect it, and how long we keep it — no hidden practices, no vague…

Data collected only for account operationYour rights to access and deletionIndia-specific data handlingSecure account storageContact paths for data requests

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What Data We Collect and Why

k091 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with k091, we collect the information necessary to verify your identity, process your transactions and maintain your account — this includes your name, email address, phone number and payment details such as your UPI handle, Paytm number or PhonePe registered contact.

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We do not collect any data beyond what is operationally necessary. All data handling is governed by applicable data protection law in your jurisdiction, and eligibility to use our platform depends on local law where you are located. We use your payment context — UPI, Paytm,
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PhonePe — solely to process deposits and withdrawals and do not share those details with third parties for marketing.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

DATA REQUEST CHANNELS

Reach Us About Your Privacy

If you want to access, correct or delete any personal data we hold on your account, you can reach our data team through any of the channels below.

Email Our Data Team Send your data access or deletion request to our dedicated privacy email. Include your registered account email and the specific data you are asking about so we can locate and action your request promptly.

Live Chat on k091 Open the live chat window inside your k091 account at any time. Our support agents can log a formal data request on your behalf and give you a reference number to track its progress.

Written Post For formal legal requests, you may write to our data controller at the registered address listed at the bottom of this policy. Please mark your envelope clearly as a Data Subject Request so it reaches the right team.

HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security

We have structured our data practices around six concrete areas so you know exactly what controls are in place on your account and how to exercise them at any time.

Data We Collect

We collect only what is needed to run your account: name, contact details, payment references (UPI, Paytm, PhonePe) and device identifiers. No purchase history is sold to advertisers or shared with unrelated third parties.

Cookie Practices

k091 uses session cookies to keep you logged in and analytics cookies to understand how pages perform. You can manage cookie preferences from your browser settings; disabling analytics cookies will not affect your ability to log in or transact.

Account Security

Your account password is stored as a one-way hash — we cannot read it, only you can reset it. We also log device fingerprints and flag logins from unrecognised devices so you are alerted before any access is granted.

Data Retention

We keep active account data for as long as your account remains open. Once you close your account, transaction records are held for the period required by applicable financial regulation in your jurisdiction, then securely deleted.

Your Right to Access

You may request a full copy of the personal data we hold about you at any time. We will deliver it in a machine-readable format within 30 days of a verified request submitted via email, live chat or post.

Right to Correction and Deletion

If any data we hold is inaccurate, you have the right to ask us to correct it. If you want your account fully removed, contact us and we will delete all data not required by law within 30 days of identity verification.

Common Questions About Your Data on k091

These questions cover the scenarios our account holders ask about most frequently — from what data we store to how quickly we act on deletion requests and what happens to your UPI or Paytm details after a transaction clears.

We collect your name, email address, phone number and the payment reference you use — such as a UPI handle or Paytm number. We also record your device ID and IP address for security verification purposes during each login session.

No. Your UPI, Paytm or PhonePe details are used solely to process the specific deposit or withdrawal you initiate. We do not pass payment references to marketing partners, advertisers or any unrelated third-party services.

Transaction records are retained for the period required by applicable financial and regulatory law in your jurisdiction. All other profile data is deleted within 30 days of account closure once we have confirmed your identity.

Submit a data access request through our live chat, by email to our privacy address, or in writing to our data controller. We verify your identity first, then deliver your data in a machine-readable file within 30 days of the verified request.

Yes. You can ask us to remove specific data points — for example, a saved payment reference — without closing your account entirely. Contact our support team with the details and we will action the request within 30 days where no legal retention obligation applies.

We use session cookies (required for login) and optional analytics cookies that help us understand page performance. You can disable analytics cookies in your browser at any time; this does not affect your account access, transactions or game sessions.

The data controller is the legal entity operating k091.net, whose registered address appears at the bottom of this policy. You can reach them by post marked as a Data Subject Request, or digitally via the privacy email listed in the support section above.

How k091 Handles Your Personal Data

Reach Us About Your Privacy

Data Handling, Cookies and Account Security

Data We Collect

Cookie Practices

Account Security

Data Retention

Your Right to Access

Right to Correction and Deletion

Common Questions About Your Data on k091

01 What personal data does k091 collect when I open an account?

02 Does k091 share my UPI or Paytm details with any third party?

03 How long does k091 keep my account data after I close my account?

04 How do I request a copy of all the data k091 holds about me?

05 Can I ask k091 to delete specific data without closing my account?

06 What cookies does k091 use and can I turn them off?

07 Who is the data controller for k091 and how do I contact them directly?

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